Returns & Exchanges
At Escribo, we want you to be completely satisfied with your home decor and furniture; if an item isn't the perfect fit, you can return it within 30 days of delivery. All returned items must be in their original packaging and unused condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your Escribo account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Pack Your Items
Carefully place the items back into their original manufacturer packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package, covering any previous shipping barcodes.
- 4.Drop Off and Refund
Hand over the package to the designated carrier; once our warehouse inspects the return, your refund will be processed to your original payment method within 5-7 business days.
